At Binary CBD, we are committed to providing accurate, fair, and informative content to our readers. We understand that mistakes can occasionally occur, and we value feedback from our audience to ensure the highest standards of journalistic integrity. This Editorial Complaints Policy outlines our procedures for addressing complaints related to editorial content published on binarycbd.co.uk.
Scope
This policy applies to all editorial content published on the Binary CBD website, including articles, blog posts, opinion pieces, and reviews.
Principles
Accuracy
We strive to ensure the accuracy of all information presented in our content. If errors are identified, we are committed to promptly correcting them.
Fairness and Balance
We aim to present diverse perspectives on topics related to CBD and cannabis, maintaining fairness and balance in our coverage.
Transparency
We are transparent about our sources and any potential conflicts of interest that may arise in our content.
Respect
We respect the rights and dignity of individuals and organizations mentioned in our content.
Making a Complaint
If you believe that any content published on binarycbd.co.uk violates our editorial standards, you can submit a complaint by contacting us through one of the following methods:
Email: [email protected]
When submitting a complaint, please include the following information:
- Your name and contact details (email address, phone number).
- URL of the specific content in question.
- A detailed description of the issue, including specific concerns regarding accuracy, fairness, balance, or any potential ethical violations.
Handling of Complaints
Upon receiving a complaint, we will acknowledge its receipt within 2 business days. Our editorial team will then conduct a thorough review of the content in question.
Depending on the nature of the complaint, our review may involve:
Verifying facts and checking sources.
Consulting with relevant experts or stakeholders.
Assessing whether the content complies with our editorial standards.
Resolution
Once our review is complete, we will take appropriate action based on our findings. This may include:
Issuing a correction or clarification if factual inaccuracies are identified.
Updating the content to provide additional context or balance.
Removing the content if it is found to violate our editorial standards significantly.
We will communicate the outcome of our investigation to the complainant via email or phone within 2 business days of receiving the complaint.
Appeals
If you are dissatisfied with the outcome of our investigation, you may request a review by our Editorial Board. To do so, please provide additional information or evidence to support your appeal within 5 business days of receiving our response.
Contact Information
If you have any questions or concerns about our Editorial Complaints Policy, please contact us at:
Binary CBD Email: [email protected]
Review and Updates
We will periodically review and update this Editorial Complaints Policy to ensure its effectiveness and relevance. Any changes will be communicated on our website.